集團簡介

中國太平洋保險公司簡介(2022年版)

中國太平洋保險(集團)股份有限公司(以下稱“太平洋保險”)是在1991年5月13日成立的中國太平洋保險公司基礎上組建而成的保險集團公司,總部設在上海,是國內領先的綜合性保險集團,并是首家A+H+G(上海、香港、倫敦)三地上市的保險公司。太平洋保險擁有人壽保險、財產保險、養老保險、健康保險、農業保險和資產管理等在內的保險全牌照,為客戶提供全方位風險保障解決方案、財富規劃和資產管理服務。

太平洋保險始終把握高質量發展主線,聚焦重點領域和關鍵環節,實現了“穩”“進” 兼備的經營新局面。公司連續十一年入選《財富》世界500強,排名進至第158位;在Brand Finance全球最具價值保險品牌100強中排名第5位。2021年,公司營業收入4406.43億元,同比增長4.4%;集團營運利潤為353.46億元,同比增長13.5%;集團管理資產26015.37億元,同比增長6.8%。公司運營能力和服務能級持續提升,為1.68億客戶提供“責任、智慧、溫度”的服務,太平洋產險、太平洋壽險連續六年均獲中國保險行業協會公布的保險公司法人機構經營評價A 類。

太平洋保險唯實唯干,持續做精做深保險主業,形成一流業務經營能力。產險不斷鞏固續航能力,堅持承保盈利能力建設,主動應對車險綜改,深入推進個人客戶經營,抓住非車險發展戰略機遇,強化風險品質管控,全面提升服務國家戰略和實體經濟的能力;壽險全面開啟長航行動,優化渠道結構、重塑營銷團隊,深化客戶經營,豐富“產品+服務”體系;資產管理展現專業伴航能力,基于保險負債特性的要求,以穿越宏觀經濟周期的理念持續優化大類資產配置,有效管控信用風險,積極把握市場機會,實現了穩健的投資業績;養老產業布局持續推進,養老社區先后落地 10 個項目,成都和大理社區正式開業,為助推保險主業提供有力支持。

太平洋保險求變求新,持續推進戰略轉型升級,培育高質量發展新動能。前瞻布局大健養業務板塊,在互聯網醫療、康復醫療、高端醫療等專業領域邁出實質性步伐,產業投資布局漸次展開,全生命周期健康態保險服務圈逐步建立;建設科技長期能力,搭建多級數據治理架構和治理體系,設立太??萍脊?,探索市場化運營機制,開展前沿技術預研和新技術應用創新孵化,加速羅涇數據中心和太保云等基礎設施建設;聚焦重點區域協同發展戰略,建立健全區域協同發展的體制機制,引導重點區域在公司整體高質量發展中發揮示范、 支撐和帶動作用。深化人才體制改革,優化人才隊伍,引入新業務領域高端專業人才,完善青年人才培養體系建設,打造高水平人才高地

太平洋保險長期服務實體經濟和社會民生,推動可持續發展,彰顯責任擔當。充分發揮保險保障功能,在抗擊疫情、鄉村振興、抗洪搶險中踐行保險企業使命,彰顯責任擔當;樹立以“責任、智慧、溫度”為標簽的太保服務品牌,創設從集團到中支的四級服務官制度,深化客戶服務體驗閉環管理機制;持續貫徹ESG理念,完善ESG治理體系,簽署聯合國可持續保險原則和負責任投資原則,推進可持續保險、負責任投資和綠色運營,助推經濟社會低碳發展;心系民生福祉,積極融入社會醫療養老保障體系建設;開展品牌化公益活動,打造“太保紅”“太保藍”“太保綠”公益彩色圖譜。

2022年,作為杭州亞運會的官方合作伙伴,太平洋保險將始終與客戶站在一起,心心相融,愛達未來,進一步弘揚奧運精神,凝聚奮進力量,在高質量發展的道路上實現新突破,在建設社會主義現代化國家的第二個百年征程中作出新的更大貢獻。


集團簡介

中國太平洋保險公司簡介(2022年版)

中國太平洋保險(集團)股份有限公司(以下稱“太平洋保險”)是在1991年5月13日成立的中國太平洋保險公司基礎上組建而成的保險集團公司,總部設在上海,是國內領先的綜合性保險集團,並是首家A+H+G(上海、香港、倫敦)三地上市的保險公司。

太平洋保險牢牢把握高品質發展主線,積極推動轉型發展,實現了經營業績穩健增長。公司連續10年入選《財富》世界500強,排名進至第193位。2019年,公司實現營業收入3854.89億元,同比增長8.8%;集團淨利潤為277.41億元,同比增長54.0%;集團總資產過去三年以14.4%的年複合增速增長,達15283.33億元。公司運營能力和服務能級持續提升,為1.39億客戶提供“責任、智慧、溫度”的服務,在監管機構年度保險公司服務評價中,太保產險、太保壽險連續三年獲得行業最高評價AA級。

太平洋保險主動求變,創新發展模式?!爱a品+服務”新模式助推壽險個人客戶業務發展?!疤<覉@”高端養老社區加快佈局,在成都、杭州、上海、南京等城市落地,“太保藍本”為代表的健康服務體系不斷完善。產險業務綜合成本率持續優化,車險客戶經營能力不斷增強,農險、保證險、責任險等新興領域高速發展,非車險保險業務收入占比大幅提升至30.7%。資產投資基於負債特性,不斷優化資產配置,動態把握各類市場機會,業績表現良好。公司初步形成“一個太?!眻F隊提供一攬子服務的協同模式,集團簽約戰略客戶數77家,建立戰略合作夥伴關係的省、市、自治區政府覆蓋率達到63.8%。長江養老在已啟動的30個省市級職業年金計畫受託人評選專案中100%中選??萍假x能提升回應能力,兩地三中心科技支撐體系成型;“太保雲”核心業務系統實現了億級客戶回應,太平洋保險APP全面升級,用戶綁定突破3000萬。

太平洋保險服務國家戰略和社會民生,彰顯責任擔當。公司與工信部戰略合作,服務高端製造業;為“一帶一路”保駕護航,海外業務覆蓋超120個國家,為第二屆進博會提供總保額超過5000億元的綜合保險保障;積極對接“長三角一體化”“自貿區新片區”“鄉村振興”“健康中國”等國家戰略。公司員工自發捐款近2000萬元,建造“三江源生態公益林”,共護中華水塔。2020年新冠疫情期間,公司向全國各地醫護人員、公安民警、輔警及駐村幹部等抗疫一線人員提供了含新冠肺炎責任的保險保障;為工信部45家重點物資企業提供逾5億元的復工複產風險保障,助力全國數千家企業復工複產。

太平洋保險深化特色精準扶貧機制。扶貧專案覆蓋全國建檔立卡貧困戶約513.3萬人,為貧困地區提供總保額2.32萬億元的風險保障?!胺镭毐!碑a品為全國16個省160個縣的臨貧、易貧人群提供總保額2.77萬億元的托底保障,2019年獲得全國扶貧最高獎項—全國脫貧攻堅獎的組織創新獎,為保險業中唯一獲獎企業。

太平洋保險將繼續堅定不移地走高品質發展道路,既要實現基本面穩定增長,又要聚焦關鍵領域,實現轉型再突破,朝著“客戶體驗最佳,業務品質最優,風控能力最強,成為行業健康穩定發展引領者”的願景不懈努力。


Company Overview

Introduction to China Pacific Insurance Company (2022 Edition)

China Pacific Insurance (Group) Co. Ltd. (hereinafter referred to as CPIC, or the Company) is an insurance holding company incorporated on the basis of China Pacific Insurance Company, which was established on May 13, 1991. It is a leading insurance group headquartered in Shanghai, which is the first insurance group simultaneously listed on Shanghai, Hong Kong and London Stock Exchanges.

CPIC adhered to high-quality development, vigorously pursued transformation and delivered steady growth of business results. It was listed on the Fortune Global 500 for the 10th consecutive year, ranking 193rd. In 2019, its operating revenues increased by 8.8% from 2018 to RMB385.489 billion; Group net profits amounted to RMB27.741 billion, an increase of 54.0%; Group total assets grew by 14.4% on an annual compound basis in the past 3 years, amounting to RMB1,528.333 billion. The Company continuously enhanced its operational and service capabilities and provided services to 139 million customers, projecting a image of being “responsible, smart and caring”. CPIC Life and CPIC P/C won the top AA rating for the 3rd successive year in the regulatory evaluation of customer service.

CPIC pro-actively adapted to changes and innovated the development model. The new model of “products + services” helped to drive the development of individual customer business of CPIC Life. “CPIC Home” high-end retirement communities were gaining traction, with locations in Chengdu, Hangzhou, Shanghai and Nanjing. “CPIC Blue Passport”, a program at the core of its health management service system, was improving continuously. Property and casualty business, while delivering sustained improvement in the combined ratio, enhanced capabilities in customer acquisition and retention for automobile business. Emerging business lines such as agricultural insurance, guarantee insurance and liability insurance maintained rapid development, with the share of non-auto business increasing considerably to 30.7%. Based on profiles of liabilities, asset management continuously optimized asset allocation, seized market opportunities and reported solid investment performance. The Company signed agreements with 77 strategic clients, while entering into strategic partnerships with 63.8% of China’s provinces, municipalities and autonomous regions, capable of providing one-stop integrated services; Changjiang Pension successfully qualified as manager of occupational annuity of all the 30 provinces/municipalities which started the bidding. Digital empowerment improved responsiveness, with the establishment of a technological support system underpinned by “3 centers in 2 locations”. The cloud-based core business systems supported response to up to hundreds of millions of customers. “CPIC App” was upgraded in an all-around way, binding over 30 million users.

CPIC lived up to its commitments to serve national strategies and people’s well-being. It signed a strategic cooperation agreement with the Ministry of Industry and Information Technology to serve the high-end manufacturing industry; offered insurance coverage to the Belt and Road Initiative, with overseas business spanning over 120 countries, and provided a total of over RMB500 billion in sum assured of comprehensive insurance coverage for the 2nd CIIE; supported the national initiatives such as “Integration of the Yangtze River Delta Region” , “New Area of Shanghai Free Trade Zone”, “Invigoration of Rural Areas” and “Healthy China”. Company employees donated over RMB20 million for the afforestation effort in Sanjiangyuan, the origin of China’s main rivers. In the face of the coronavirus outbreak, it provided insurance solutions covering coronavirus to people at the front line of the combat against the epidemic, such as medical professionals, police, and grass-root government officials; protection of RMB500 million in sum assured to help 45 key manufacturers of supplies resume business, which in turn, would help thousands of firms across the country in resumption of business.

CPIC deepened long-term mechanism for targeted poverty reduction. Its poverty reduction programs covered around 5.133 million impoverished people on the dossier and provided RMB2.32 trillion in sum assured to the poverty-stricken areas. Its “Fang Pin Bao” anti-poverty program provided a total of RMB2.77 trillion in protection to vulnerable people in 160 counties of 16 provinces, and won the Award in Organizational Innovations of the 2019 National Poverty Alleviation Awards, the top prize of its kind, being the only insurance company winning the award.

CPIC will unswervingly follow the path of high-quality development, stabilizing the fundamentals on the one hand and seeking new progress of transformation in key areas on the other. It will work even harder towards the objective of being the “best in customer experience, business quality and risk control capabilities” and the vision of “industry leadership for healthy and steady development”.



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